Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Name | Party | Purpose | Duration |
|---|---|---|---|
| _hssc _hssrc | Hubspot | Used to collect information about how visitors use site. This information helps improve the site. | Session |
| _hstc | Hubspot | Used to collect information about how visitors use site. This information helps improve the site. | 1 year, 1 month |
| hubspotutk | Hubspot | This cookie stores a unique visitor ID that helps HubSpot identify users when they interact with forms or other HubSpot tools on a website. It’s passed to HubSpot when a visitor submits a form | 6 months |
| messagesUtk | Hubspot | This is the cookie used for the chatflows tool. If you’re a visitor, this allows you to chat with a representative on the site. | 6 months |
| _GRECAPTCHA | This cookie is set so that Google can provide risk analyses about the activities observed by Google reCAPTCHA | 5 months, 27 days | |
| __sak | This is used to store information about the visitor’s video preferences. | 45 days | |
| LAST_RESULT_ENTRY_KEY | This is used to save the user settings when retrieving a Youtube video integrated on other web pages. | 10 days | |
| yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable | This is used to determine the optimal video quality based on the visitor’s device and network settings. | Session | |
| yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name | This is used to store the user’s video player preferences using embedded YouTube video. | ||
| YEC | This is used to store the user’s video player preferences using embedded YouTube video | 1 year, 1 month | |
| CONSENT | This is used to detect if the visitor has accepted the marketing category in the cookie banner. | 2 years | |
| DEVICE_INFO | This is used to track user’s interaction with embedded content. | 5 months, 26 days | |
| remote_sid | This is used for the implementation and functionality of YouTube video content on the website. | Session | |
| test_cookie | This is a test for cookie setting permissions in user’s browser. | 1 day | |
| VISITOR_INFO1_LIVE | This is used to measure the users bandwidth to determine whether they get the new or old player interface. | 6 months | |
| YSC | This is set by the YouTube video service on pages with embedded YouTube videos. | Session | |
| PREF | This is used to store information such as your preferred page configuration and playback settings such as explicit autoplay options, random mix, and player size. | 8 months | |
| pm_sess | This is used to maintain your browsing session. | 30 minutes | |
| CGIC | This is used to provide search results by auto-completing search queries based on a user’s initial input. | 6 months | |
| UULE | This is used to determine the users geographic location. | 6 hours | |
| _Secure-YEC | This is used to store the user’s video player preferences using embedded YouTube videos. | 1 year, 1 month | |
| GFonts | This is a collection of fonts for commercial and personal use. | Session | |
| NID | This is used to provide advertisements or retargeting. | 6 months | |
| __gads | This is used to provide advertisements or retargeting. | 1 year, 1 month | |
| pm_sess | This is used to make sure that requests come from a user. | 30 minutes | |
| ANID | This is used to show advertisements on websites outside of Google. | 1 year, 1 month | |
| _gcl_au | This is used to store and track conversions. | 2 months, 29 days | |
| FPGCLAW FPGCLGB _gcl_gb _gac_gb_<wpid> | This cookie is used to track campaign related information on the user. | 2 months, 29 days | |
| _gcl_aw | This cookie is set when a user arrives at the website via a click on a Google ad. | 2 months, 29 days | |
| YSC | This is used to store and track interaction. | Session | |
| 1P_JAR | This is used to collect information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 30 days | |
| AID | This is used to link activities on other devices the user has previously logged into with a Google account. | 1 year, 1 month | |
| FPAU | This is used to collect information about the users and their activity on the website through embedded elements with the purpose of analytics and reporting. | 2 months, 29 days | |
| __utmb | This cookie is used to track the time of the visit. | Session | |
| _ga | This cookie is used to distinguish between users. | 2 years | |
| _gid | This cookie is used to identify the user. | 1 day | |
| __utma | This cookie is used to record the time and date of the first visit, the total number of visits and the start time of the current visit. | Session | |
| __utmz | This cookie is used to record where the visitor came from. | Session | |
| IDE | This is used to show personalised ads. | 1 year, 1 month | |
| CONSENT | This is used to store the consent choices of the user. | 2 years | |
| __utmt | This is used to throttle the request rate. | 10 minutes | |
| _gat | This is used to read and filter requests from bots. | 1 minute | |
| __utmc | This is used to store the time of the visit. | 30 minutes | |
| FPID | This is used to store a value used for setting the Client ID in the request to Google’s servers. | 2 years | |
| FPLC | This is used to register a unique ID that is used to generate statistical data about how the visitor uses the website. | 20 hours | |
| gstatic.com | Alphabet | This is a domain used by Google to off-load static content to a different domain name in an effort to reduce bandwidth usage and increase network performance for the end user. | Session |
| sbjs_session | Woocommerce | The number of page views in this session and the current page path | 30 minutes |
| sbjs_udata | Woocommerce | Information about the visitor’s user agent, such as IP, the browser, and the device type | Session |
| sbjs_first | Woocommerce | Traffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | Session |
Please note that we have no control over cookies placed by the following third parties:
- YouTube
- Trustpilot
These third party cookies are likely to be functional, analytical or performance cookies.
To deactivate the use of third party cookies, you may visit the relevant third party’s consumer page to manage the use of these types of cookies.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
1. CHOICES ABOUT COOKIES
You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s):
Strictly necessary cookies ALWAYS ACTIVE
Analytical or performance cookies OFF
Functionality cookies OFF
You can also choose to “Reject All” cookies in the cookie banner.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire after two years.